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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Michael

June 2, 2025

5  out of  5
rating by Lori Michael
"Steve and son treats you like family! Great customer service."
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Les Mcintosh

May 20, 2025

5  out of  5
rating by Les Mcintosh
"Steve Swayne my State Farm agent is the ultimate example of a full service provider. Not just in his top notch service he provides but in his care for people that goes beyond a policy. His approach to his business is an extension of his love for people that shows in his integrity and consistency you can count on not as just a policy holder, but as individual."
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Jameson Cool

May 19, 2025

5  out of  5
rating by Jameson Cool
"I appreciate Steve as our State Farm agent. He understands that he is not in the insurance business. He is in the people business. When you talk Steve he is spot on in explaining your insurance needs, however he still has the time to talk about your family, your new home, or car. He takes the opportunity to get to know his customers. Customer service is a lost art and Steve still has it. State Farm customer Jamie Cool."
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Kim Greene

May 19, 2025

5  out of  5
rating by Kim Greene
"I cannot recommend Steve Swayne at State Farm highly enough! Steve has been my insurance agent for 13 years, and the level of service he provides is truly exceptional. What sets Steve apart: • Personalized attention: Steve takes the time to understand my specific insurance needs rather than offering one-size-fits-all solutions. • Responsive communication: Whenever I have questions or concerns, Steve responds promptly and thoroughly. I never feel like just another policy number. • Expert guidance: Steve has helped me navigate complex insurance decisions with clear explanations and honest advice about coverage options. • Problem solving: When I needed to file a claim, Steve walked me through the entire process, making what could have been a stressful experience much more manageable. • Fair pricing: Steve has consistently found ways to maximize my coverage while keeping premiums reasonable. The entire office Steve and his son Che are friendly and professional. I genuinely feel like I’m in good hands with Steve Swayne and his team at State Farm. If you’re looking for an insurance agent who truly cares about their clients and provides outstanding service, I highly recommend giving Steve Swayne a call."
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Jody Yount

May 16, 2025

5  out of  5
rating by Jody Yount
"Chad is amazing he shows beyond what is expected and helps us with everything. Thank you Chad and Mr. Steve. Your amazing. Highly recommended."
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Cathy Monroe

May 13, 2025

5  out of  5
rating by Cathy Monroe
"I have been with Steve Swayne, State Farm agent for 10+ years. He has always been available for any questions or concerns. I’ve never had an issue with Steve."
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Curt Miller

May 11, 2025

5  out of  5
rating by Curt Miller
"I’ve dealt with State Farm and Steve Swayne for decades and couldn’t be more pleased and thankful! His office is very responsive and looks out for their clients. You couldn’t ask for a more professional and personalized agent! Customer service is a hallmark and the foundation of the agency!"
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Karen Frisby

May 9, 2025

4  out of  5
rating by Karen Frisby
"Service from State Farm for over 20 years, they are always there for us whether it’s car insurance or house insurance . Thank you Steve Swayne"
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Grace Mackrell

May 9, 2025

5  out of  5
rating by Grace Mackrell
"Steve has been my State Farm agent for longer than I can remember. I am always satisfied with the assistance and planning that Steve has helped me with. I have nothing but kudos for State Farm and Steve Swain."
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Deborah Elwood

May 7, 2025

4  out of  5
rating by Deborah Elwood
"Steve has been my agent for over 20 years. He has been responsive and supportive. I am happy to know he is developing his son and grandson to continue in his shoes."
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Bobbie Jo Cavender

May 2, 2025

5  out of  5
rating by Bobbie Jo Cavender
"I'm a second generation state farmer with Steve Dwayne I've never had an issue or problem with his office."
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Semaj Hunter

August 18, 2023

1  out of  5
rating by Semaj Hunter
"My experience in this State Farm was very unsatisfactory, the guy in there came off as if he didn’t care and wanted me out his office I was asking questions and he just stood there with a blank stare very rude and unprofessional. I called to try to speak to the owner and the guy up front answered and he put me on hold to go speak to the owner first to justify himself I can’t believe the unprofessional of this place and I wouldn’t Recommend going here to anyone."
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Kaeti Heister

July 28, 2023

5  out of  5
rating by Kaeti Heister
"We’ve been well taken care of with Steve since 2004. He’s always available when we need him and has given us good insurance advice for our family over the years."
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Donald Collier

June 11, 2020

5  out of  5
rating by Donald Collier
"I have trusted Steve Swayne to handle all of my insurance needs since 2005 and he has always served us with professionalism and care . Highly recommend"
We responded:
"Donald, thank you for being a loyal client through out the years. We truly appreciate your support and are looking forward to many years to come! - Steve Swayne & State Farm Insurance Team"
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Emm Coblentz

January 4, 2017

1  out of  5
rating by Emm Coblentz
"I never leave reviews but the experience we had here was absolutely ridiculous. This office is extremely rude, unprofessional and incompetent. Taking our business elsewhere."